Return Policy
At Pathway to Peptides, we strive to ensure you are satisfied with your purchase. Please review our policy regarding returns and refunds below:
Returns & Window
- Eligibility: We accept returns for both defective and non-defective products.
- Condition: Items must be returned in New condition (unopened and unused).
- Return Window: All return requests must be initiated within 7 days of the delivery date.
Exchanges
- We do not offer exchanges at this time. If you require a different product, please initiate a return for your original item and place a new order.
How to Return
- Method: Returns are accepted by mail.
- Return Label: We provide a return label for your convenience.
- Shipping Fees: The cost of return shipping is the responsibility of the customer.
- Restocking Fee: A restocking fee of 10% of the product price will be deducted from your final refund.
Refunds
- Processing Time: Once your return is received and inspected, your refund will be processed within 7 days. Refunds will be credited to your original method of payment.
For questions or to start a return, please visit our website at pathwaypeptides.com.